This news item is out: Sky told to cut wholesale prices by regulator Ofcom.
We had already decided to cancel our subscription to Sky Movies. There isn’t the choice we expected, and there are many repeats. My mother has been feeling angry about the monthly subscription, as she feels she is not getting good value.
I saw Disney’s Aladdin for the first time recently, enjoyed it, and wondered why I hadn’t seen it before. It just never seemed to show up on a TV channel that I was watching… and I only saw this one because it was recently on the Disney Cinemagic channel (subscription only). Aladdin‘s quite an old film, isn’t it? 1992.
I don’t suppose that cancelling Sky Movies will increase the number of movies we get to watch, but we don’t feel we get much choice even with it. It’s worse for those who can only watch the subtitled films. The TV guide has larger areas of dark blue (non-subtitled) than white (subtitled). It rattled me when I took a closer look at the dark blue areas (which I normally skip over) and identified a number of films and shows that I would be happy to watch. The Sci-Fi Channel is an example. I love Babylon 5, but it wasn’t subtitled. Very little is…
I had to go online to cancel our movie subscription, but (as I feared) we can add whatever we want with ease, but can’t remove anything. There was a phone number that could be called, but no email address. Finally went to the ‘Contact Us’ in tiny print at the foot of the page, and was able to fill in a form asking for the cancellation.
It doesn’t make sense to me that businesses do such things. Do they honestly believe that we will just give up and go away? The only result is to waste our time, and ensure that customers are thoroughly annoyed by the time they get in touch with a human being!
Got a reply saying that they are swamped with emails just now; we just have to be patient. Wonder what those emails are all about…?